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Privacy Policy

Sir Bertram Stevens Institute Limited
ABN 61 689 577 400

Sir Bertram Stevens Institute Limited ABN 61 689 577 400 (the Company, we, us or our) is committed to protecting the privacy of individuals who engage with the Company, including members, donors, supporters, event participants, website users and other stakeholders.

This Privacy Policy explains how we collect, store, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).

By providing personal information to us or using our services, website or platforms, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy, as amended from time to time.

1. Information we collect

1.1 The Company may collect personal information including, without limitation:

(a) your full name, title and contact details including email address, postal address and telephone number;

(b) membership status, category and history;

(c) payment and transaction records (not including full credit card or financial account numbers, which are processed solely by external payment providers);

(d) records of correspondence between you and the Company;

(e) event registrations and attendance records;

(f) responses to surveys, feedback or research activities;

(g) professional roles or affiliations where relevant to your engagement with the Company;

(h) technical data including IP address, browser type, device information and website analytics; and

(i) any other information voluntarily provided to the Company.

1.2 The Company does not intentionally collect “sensitive information” as defined under the Privacy Act except where strictly necessary and permitted by law or with your express consent.

2. Collection of information

2.1 The Company collects personal information by lawful and fair means, including when you:

(a) apply for or hold Membership;

(b) make a donation or purchase;

(d) subscribe to communications or publications;

(e) correspond with the Company by any means;

(f) complete forms or surveys administered by the Company; or

(g) use the Company’s website or digital platforms.

2.2 You warrant that any personal information you provide about another person is provided with their authority.

3. Purpose of collection

3.1 The Company collects personal information for purposes including, without limitation:

(a) administering Membership and providing Benefits;

(b) managing organisational operations;

(d) communicating with Members and supporters;

(e) coordinating advocacy, research and campaign activities;

(f) organising meetings, forums and events;

(g) improving services and internal processes;

(h) complying with regulatory obligations; and

(i) protecting the legal interests of the Company.

4. Disclosure of personal information

4.1 The Company does not sell, rent, barter or trade personal information.

4.2 The Company discloses personal information only where:

(a) required or authorised by law;

(b) necessary to provide services;

(d) consent has been provided.

4.3 The Company may disclose personal information to service providers engaged to support its operations, including but not limited to technology, membership administration, communications delivery, payment processing, marketing support and professional advisory services. All such providers are contractually required to meet confidentiality and privacy standards.

4.4 Where information is provided in connection with a petition, campaign, submission or representation intended for:

(a) the Commonwealth Parliament; or

(b) any State or Territory Parliament or government authority,

you expressly consent to your name and details being disclosed insofar as disclosure is necessary to give effect to the petition or advocacy representation.

4.5 The Company is not responsible for the handling of personal information by parliamentary bodies or external authorities once lawfully disclosed.

5. Data security

5.1 The Company takes reasonable steps to protect personal information from misuse, loss, interference, unauthorised access and modification.

5.2 Security measures may include restricted access, encryption, system monitoring and secure hosting.

5.3 Notwithstanding reasonable safeguards, the Company does not warrant or guarantee complete data security. To the maximum extent permitted by law, the Company disclaims liability for unauthorised access outside its reasonable control.

6. Overseas disclosure

6.1 The Company may use service providers or servers located outside Australia.

6.2 Reasonable steps are taken to ensure overseas recipients do not breach Australian privacy obligations.

7. Access and correction

7.1 You may request access to or correction of personal information held about you.

7.2 Requests must be made in writing.

7.3 The Company may refuse requests where permitted by law, including where compliance would affect the privacy rights of others or impose an unreasonable administrative burden.

8. Communications and preferences

8.1 By engaging with the Company, you consent to receiving communications concerning Membership, activities, events, campaigns and organisational matters.

8.2 Opt-out options are provided for non-essential communications.

8.3 Operational communications relating to Membership or compliance cannot be opted out of.

9. Retention

9.1 Personal information is retained only for as long as required for lawful and operational purposes.

9.2 Data is securely destroyed or de-identified where no longer needed.

10. Amendments

10.1 This Privacy Policy may be amended at any time.

10.2 Notice may be provided by publication on the website or direct communication.

10.3 Continued engagement constitutes acceptance of revised terms.

11. Limitation of liability

11.1 To the maximum extent permitted by law, the Company excludes liability for loss resulting from:

(a) unauthorised access;

(b) external platform vulnerabilities;

(d) lawful disclosure to third parties.

11.2 Nothing in this Policy limits rights under the Australian Consumer Law.

12. Contact

For privacy enquiries, contact:

(a) Email: contact@sbsi.com.au

(b) Postal Address: P.O. Box 1013, Newcastle, New South Wales, Australia

The Company endeavours to respond promptly and to address privacy concerns in good faith.